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Privacy Policy

At Glamour Cache, we take privacy concerns regarding our website, glamourcache.com, seriously. It is why we have put forth a dedicated Privacy Policy to communicate the types of data we collect and how we use that data in our business.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1.0 DATA COLLECTION PRACTICES

We collect various types of data from a visitors. Data collected may defer depending on the way and manner the visitor uses our website.

1.1 Shopping Related Data Collection

While you visit our website, we track data to fulfill orders and enhance the shopping experience. We track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

• Shopping cart contents: we’ll also use cookies to keep track of cart contents while you’re browsing our site.

• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

• Products you’ve added to the wishlist: we’ll use this to show you and other users your favorite products, and to create targeted email campaigns. We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

• Products you’ve added to the wishlist: we’ll use this to show you and other users your favorite products, and to create targeted email campaigns.

• Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

• We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to

• Send you information about your account and order

• Respond to your requests, including refunds and complaints

• Process payments and prevent fraud

• Set up your account for our store

• Comply with any legal obligations we have, such as calculating taxes

• Improve our store offerings

• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

1.2 Comments / Reviews

When visitors leave comments or reviews on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment or review, your profile picture is visible to the public in the context of your comment or comment.

1.3 Media

Visitors may be able to upload media files. All uploaded files are usually publicly accessible. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

1.4 Contact forms

We collect and keep contact form submissions for customer service purposes. We’ve implemented Google’s reCAPTCHA technology to prevent spam. This service sends the IP address and other data required by Google to use the reCAPTCHA technology. Please see Google’s Privacy Policy for more details.

1.5 Cookies

We use various types of cookies to record data or collect and store information regarding our visitors. In addition to our cookies, we may use third party’s cookies. For more information about the use of cookies on this website, please see our Cookies page.

1.6 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

1.7 Analytics

We collect analytical information from our visitors, such as the pages they visit, referring sites, and IP addresses. This is used to improve the quality of our website for our visitors.

1.8 Log Files

We use log files to collect information about visitors for the purpose of detecting and preventing fraud and unauthorized system access. This captures IP addresses.

1.9 Web Fonts

For uniform representation of fonts, this website uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) of the EU Datenschutz Grundverordnung (DSGVO).

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

2.0 DATA SHARING
2.1 Our Team

Members of our team have access to the information you provide us. For example, our team can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and

• Customer information like your name, email address, and billing and shipping information.

• Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists.

Our team members have access to this information to do their jobs like fulfill orders, process refunds, and provide support.

2.2 Payment Processing

We accept payments through PayPal. Payment processing is completed offsite. Some of your data will be passed to PayPal, including information required to process or support payment, such as the purchase total and currency.

Please see PayPal’s Privacy Policy for more details.

2.3 Analytics

We use Google Analytics to track and report on website traffic. Google uses the data collected to provide statistical analysis of website traffic. Google Analytics recieves “event data” such as purchase order numbers, product ids, product names, product category(-ies), total cost, and quantity of items purchased, as well as, shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. For a more detailed explanation on how Google uses and safeguards the data collected, please see their Privacy Policy. Additionally, the IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, and country code of visitors are used by Automattic to provide statistical information for this website. With regard to Automattic, we do not have access to any of this information via this feature. For example, we can see that a specific post has 285 views, but we cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

2.4 Shipping

We share data with shipping providers to calculate shipping rates or print shipping labels. For shipping rates and comparison purposes, we may send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS, DHL, FedEx, and/or UPS. For shipping labels, we send the customer’s name and address, as well as, the dimensions, weight, and quantities of purchased products. We may use EasyPost, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

2.5 Marketing

We use MailChimp for marketing automation. Visitors must opt-in to receive promotional emails and may opt-out. When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Data transferred to MailChimp is used to send these promotional emails.

Please see MailChimp’s Privacy Policy for more details.

2.6 Accounting / Bookkeeping

We share data for bookkeeping and accounting purposes.

2.7 Taxes

For automated tax calculation and collection at checkout, as well as, recording and remittance purposes, we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar.

Please see TaxJar’s Privacy Policy for more details.

2.8 Security

Use of log files to collect information about visitors for the purpose of detecting and preventing fraud and unauthorized system access is provided by our hosting company, Namecheap, and includes data such as IP addresses. Please see Namecheap’s Privacy Policy for more details.

2.9 Legal Processes / Business Transfers

We may disclose data collected on this website in legal and administrative contexts, such as enforcing our Terms & Conditions or when reasonably necessary to comply with the law. We may also transfer your data to another entity as a result of an acquisition, merger, dissolution, bankruptcy, reorganization or similar business matter.

2.10 Caching

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see QUIC.cloud’s Privacy Policy for more details.

2.11 Social MediaYouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our plugin appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

Facebook

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter

Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

Instagram

Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

3.0 LENGTH OF DATA RETENTION

We generally retain personal data as long as we may need the information for which we collect and use it. We will retain and use data to the extent necessary to comply with our legal obligations, enforce policies, and resolve disputes. We also store comments or product reviews, if you choose to leave them. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

4.0 DATA RIGHTS

You may have certain data protection rights. If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. We will not erase records that we are obliged to keep for administrative, legal, or security purposes.

5.0 SECURITY

This website uses SSL (secure socket layer) technology to protect personal data transmission. The security of your information is important to us and while we try to use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

6.0 PRIVACY OF CHILDREN

Our site is not directed or intended for use by anyone under the age of 13. Use of this website by anyone under the age of 18, without the consent of the holder of parental responsibility over the child, is a violation of our Terms & Conditions. If we discover that personal information has been gathered by anyone under the age of 13, we will delete the information as soon as possible. If you believe your child has used this website in violation of our Terms & Conditions, please contact us.

7.0 THIRD PARTY LINKS & USE OF YOUR INFORMATION

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Privacy Policy partially generated with CookieYes.

Last updated: November 27, 2023

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